Nancy VE Louisnord

President TOPdesk USA | public speaker | CIO.com contributor | author | enterprise service management | service excellence

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Published Content

14
IT Skills Teams of the Future Must Be Excellent Partners
business2community.comArticle
IT Skills Teams of the Future Must Be Excellent Partners
August, 30 2018
Like Doctors, Service Management Teams Can Resolve Incidents Rather than Just Addressing Underlying Problems
business2community.comArticle
Like Doctors, Service Management Teams Can Resolve Incidents Rather than Just Addressing Underlying Problems
July, 19 2018
Agile Service Management, Scrum, ITIL: Bringing Them All Together
business2community.comArticle
Agile Service Management, Scrum, ITIL: Bringing Them All Together
June, 6 2018
Kanban, The World’s Oldest New Trend
business2community.comArticle
Kanban, The World’s Oldest New Trend
May, 3 2018
You Are Not Delivering a Product or a Service Anymore, You Are Delivering Value
business2community.comArticle
You Are Not Delivering a Product or a Service Anymore, You Are Delivering Value
April, 13 2018
ITSM and ITIL: The Best of IT Worlds
business2community.comArticle
ITSM and ITIL: The Best of IT Worlds
June, 6 2017
The Future of Facility Management
business2community.comArticle
The Future of Facility Management
March, 16 2017
10 Tips to Optimize Your Service Desk
business2community.comArticle
10 Tips to Optimize Your Service Desk
February, 10 2017
On and Off Boarding Employees: Getting to a Smooth Process
business2community.comArticle
On and Off Boarding Employees: Getting to a Smooth Process
December, 12 2016
Putting Your Internal Customers First
business2community.comArticle
Putting Your Internal Customers First
October, 22 2016
Improving Your Service Desk
business2community.comArticle
Improving Your Service Desk
August, 23 2016
Redefined By Continuous Delivery and Service to the End User
business2community.comArticle
Redefined By Continuous Delivery and Service to the End User
June, 21 2016
Service Management Solutions: No More Dropped Balls
business2community.comArticle
Service Management Solutions: No More Dropped Balls
May, 8 2016
Outsourcing With a Reason
business2community.comArticle
Outsourcing With a Reason
January, 30 2016
Authorship Stats
1Sites14Projects13,818Words
About
Nancy VE Louisnord is a writer who has produced content for business2community.com
Key Phrases
Service Management, Service Desk, Customer Satisfaction, Management Solutions, End Users, Root Cause, Software Development, Team Members, Agile Mindset, Continuous Delivery
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