Sophia Bernazzani

Marketing @OwlLabsInc, @HubSpot & @2Uinc alum. Vegan & friend to all animals. My cat is part of my personal brand.

Categories
N/A
Content Types
N/A
More Information
Location|Languages
Publications
N/A

Published Content

267
blog.hubspot.com
Article
13 of the Best Facebook Ad Examples That Actually Work (And Why)
May, 6 2019
blog.hubspot.com
Article
The Ultimate Guide to Calculating, Understanding, and Improving CAC in 2019
April, 22 2019
blog.hubspot.com
Article
23 of the Best Personal Websites to Inspire Your Own
April, 17 2019
blog.hubspot.jp
Article
ブログコンテンツを魅力的な動画にする方法
March, 21 2019
blog.hubspot.com
Article
Why All New Graduates Should Consider a Customer Support Job
March, 18 2019
blog.hubspot.com
Article
The Ultimate Social Media Holiday Calendar for 2019 [Template]
March, 11 2019
blog.hubspot.com
Article
11 of the Best Wireless Headsets for Call Center & Customer Service Agents
March, 6 2019
blog.hubspot.com
Article
What Do Snapchat Emojis Mean? 👻 😎
March, 5 2019
blog.hubspot.com
Article
The Ultimate Collection of Free Content Marketing Templates
February, 23 2019
blog.hubspot.com
Article
The Ultimate Guide to Customer Delight
February, 13 2019
blog.hubspot.com
Article
How Social Proof Can Make Customer Reviews More Compelling
February, 12 2019
blog.hubspot.com
Article
4 Social Media Calendar Tools to Plan All of Your Content [Template]
January, 15 2019
blog.hubspot.com
Article
How to Calculate Net Promoter Score [Formula]
January, 2 2019
blog.hubspot.com
Article
1099 Forms: Everything Businesses & Contractors Must Know to Be Stress-Free About Taxes
December, 28 2018
blog.hubspot.com
Article
9 Ways to Generate Real Estate Leads With a Door-Knocking Strategy
December, 20 2018
blog.hubspot.com
Article
5 Email Testimonial Templates That Will Make Asking for a Testimonial a Breeze
December, 17 2018
blog.hubspot.com
Article
The Difference Between a Project and Product Manager, Explained in 500 Words or Less
December, 17 2018
blog.hubspot.com
Article
Customer Loyalty: The Ultimate Guide
December, 13 2018
blog.hubspot.com
Article
The 6 Stages of the SaaS Customer Lifecycle
December, 12 2018
blog.hubspot.com
Article
How to Create a Survey in Excel, Word, Google, Facebook, & SurveyMonkey
December, 10 2018
blog.hubspot.com
Article
8 Ways to Use Social Media Customer Feedback
December, 9 2018
blog.hubspot.com
Article
IaaS vs. PaaS vs. SaaS: Here's What You Need to Know About Each
December, 5 2018
blog.hubspot.com
Article
What Is Churn Rate? [Definition]
November, 30 2018
blog.hubspot.com
Article
Instagram Stories: What They Are and How to Make One Like a Pro
November, 27 2018
blog.hubspot.com
Article
Net Promoter Score Benchmarks to Help You Understand Customer Loyalty
November, 16 2018
blog.hubspot.de
Article
So erstellen Sie Social-Media-Buttons für die großen sozialen Netzwerke
November, 16 2018
blog.hubspot.com
Article
What's the System Usability Scale (SUS) & How Can You Use It?
November, 16 2018
blog.hubspot.com
Article
The Ultimate Guide to Customer Retention
November, 15 2018
blog.hubspot.com
Article
10 Ways Marketing and Customer Service Can Work Together
November, 15 2018
blog.hubspot.com
Article
How to Use Facebook Live: The Ultimate Guide
November, 14 2018
blog.hubspot.com
Article
What Is NPS? The Ultimate Guide
November, 2 2018
blog.hubspot.com
Article
Leverage Ratio: What It Means and How to Calculate It
November, 2 2018
blog.hubspot.com
Article
11 Signs You're a Bad Boss (& How to Fix That)
November, 2 2018
blog.hubspot.com
Article
The Importance of Listening to Customers [Infographic]
November, 2 2018
blog.hubspot.com
Article
What Is First Party Data?
November, 1 2018
blog.hubspot.com
Article
The 42 Best Chrome Extensions for 2019
October, 29 2018
blog.hubspot.com
Article
RFM (Recency, Frequency, Monetary Value), Explained in 600 Words or Less
October, 24 2018
blog.hubspot.com
Article
How to Repost on Instagram: 4 Easy Ways to Reshare Content
October, 24 2018
blog.hubspot.com
Article
6 Tips to Learn How to Upsell and Cross-Sell
October, 23 2018
blog.hubspot.com
Article
A Beginner's Guide to General Ledgers
October, 18 2018
blog.hubspot.com
Article
11 Excellent Customer Service Podcasts You Should Subscribe To
October, 16 2018
blog.hubspot.com
Article
How to Write Incredibly Effective Survey Questions
October, 11 2018
blog.hubspot.com
Article
9 Tips & Best Practices for Effective Employee Coaching
October, 10 2018
blog.hubspot.com
Article
What Is Customer Satisfaction?
October, 9 2018
blog.hubspot.com
Article
Cross-Selling and Upselling: The Ultimate Guide
October, 5 2018
blog.hubspot.com
Article
6 Examples of Good Customer Service (and What You Can Learn From Them)
September, 26 2018
blog.hubspot.com
Article
How to Write Thank You Letters to Your Customers to Show Them You Care (With Examples)
September, 19 2018
blog.hubspot.com
Article
6 Essential Customer Success Tools for Every Budget
September, 19 2018
blog.hubspot.com
Article
The Ultimate Guide to Customer Support
September, 14 2018
blog.hubspot.com
Article
10 Customer Service Quotes That Will Inspire You
September, 13 2018
Authorship Stats
3Sites267Projects300,686Words
About
Sophia Bernazzani is a writer who has produced content for blog.hubspot.com, blog.hubspot.jp, and blog.hubspot.de
Key Phrases
Customer Service, Customer Support, Social Media, Customer Success, Customer Experience, Customer Loyalty, Customer Retention, Blog Post, Customer Feedback, Survey Questions
© ClearVoice, Inc.