Go-to-market strategy, collateral, and sales tools: discoverer, brainstormer, & ROI-er!
Driving Client Business Growth, helping with go-to-market strategy, collateral development, and sales tools. Examples include creating ROI analysis templates, white papers, case studies, product/solution spec sheets, application briefs, and case studies.
Snapshot: Tech-savvy and analytical solutions consultant with 20+ years of experience in sales, marketing, account management, and product management. Love helping clients grow their business by discovering opportunities, brainstorming approaches, and developing marketing collateral, sales tools, and financial/ROI models.
Notable successes and strengths… • Education: M.I.T. – Materials Science & Engineering. MBA from Babson Graduate School of Business. • Solution Discovery and Business Case Expertise: Expert in facilitating discovery sessions to address client goals/problems/needs, and in developing sophisticated ROI/TCO Excel models and PowerPoint presentations to quantify and present solution value for C-Level buyers. • Entrepreneurial growth mindset: Co-founded SaaS analytics company targeting healthcare revenue-cycle mgmt. Love helping other entrepreneurs find ways to grow their businesses. • Strategic Deal Closer: In sales director role, closed TCV of $35M over 3 years, hitting 250%, 310%, 350% of quota. • Fortune 100/500 Account Experience: In Customer Success Director role, managed relationships for a dozen strategic accounts: for one Fortune 100 consumer electronics client, expanded CX/AI solution across 8 different products within 1 year, growing MRR by 10X. In another Fortune 100 software client, grew MRR 4X in 6 months. • Customer Service Transformation: 15-years consulting, selling and helping enterprise clients transform customer service and contact center operations via automation, cloud SaaS / CCaaS, UCaaS, omnichannel, and AI solutions.
SKILLS THAT DRIVE BUSINESS AND CLIENT SUCCESS • Identifying and qualifying client opportunities • Leading solution consulting discovery sessions • Modeling sophisticated ROI / TCO analyses • Developing client proposals, SOWs, and contracts • Quarterbacking strategic sales pursuit teams • Presenting to execs and large audiences • Expanding Fortune 100/500 client relationships • Creating sales collateral & publishing articles • Analyzing and optimizing business processes • Helping clients grow (or start) businesses • Creating pro-forma financial models • Driving market strategies and product launches