Expert in technical writing and content creation - Can weave magic with words.
I would Like to Introduce Myself:
I feel I am an excellent fit for this position as I can contribute significantly by leveraging on my vast and varied experience in Documentation/Technical writing. I have excellent written and verbal communication skills and have excellent grip over English language and grammar. Having a technical background ( bachelor of engineering) helps me to excel in my field of expertise.
I have previously worked with Education First. EF is an international education company offering study abroad, language learning, cultural exchange and academic programs around the world. http://www.ef.com/.
EF Education First (abbreviated as EF) is an international education company that specializes in language training, educational travel, academic degree programs, and cultural exchange. The company was founded in 1965 by Bertil Hult in the Swedish university town of Lund. The company is privately held by the Hult family and is headquartered in Lucerne, Switzerland. EF has approximately 40,000 staff and 500 offices and schools located in more than 50 countries
To put my experience of years in a few words:
• User Concerned Roles: Senior Quality Analyst Interacted with users around the world. Getting into the shoes of the customers, learn capability of identifying their needs, support the products and deliver the service, which is challenging but a rewarding experience • Trainings and Presentations: Have conducted trainings on our CRM system. • Hosted online training sessions for users using our CRM System. • Responsible for promoting new functionalities of our CRM system to the users • Reporting: gather requirements, create reports for our Releases • Managing Integration process of EF systems • Authored user-manuals, release notes and business development practices
Passion is one trait that I believe most reflects me as an individual. I thrive in a fulfilling environment where I focus on my responsibility at work and uphold the mission of the company. Exceptionally well organized, strong work ethic and a willingness to work hard to achieve employer's confidence and objective.
• Presently working with a top MNC – The World Leader in International Education • Collaborate with product designers and developers to develop and maintain Technical documentation, user guides,training material, Release Notes and Content management. • Authored user-manuals, release notes and business development practices
• Diversity in Function. International Exposure and experience in diverse domain Of work.
Worked with business heads of different global regions. (Asia; Europe and Latin Countries) • Intensive Industry Experience in the field of Information Technology ( Content creation, technical writing, user guides, creation of newsletters, extensive proofreading )