PERSONAL SUMMARY A confident, articulate and determined Marketing Assistant who has experience of being involved in a wide range of sales activities across both traditional and digital channels. Maxine enjoys taking on responsibility and has the willpower needed to drive performance targets to completion. She possesses a bias for action and has the vision, focus and ability to translate a plan into action, at the same time as having a sense of calm urgency. Her key strengths include; dealing with all customers in a professional and polite manner, implementing marketing campaigns and being able to adhere to moving deadlines. Right now she wants to progress her career within a marketing position and is looking for a role with a company that rewards it staff with a competitive salary package, excellent prospects, and an exciting place to work. CAREER HISTORY MARKETING ASSISTANT – January 2016 – September 2019 Employers name – De Princes Enterprises Limited Responsible for assisting with a wide range of general marketing duties. Duties; Using lead generation software to create organised lists of prospective customers. Supporting primary and secondary market research efforts. Updating the company social media platforms with marketing content. Keeping the marketing database up-to-date by inputting new data, updating old records and performing cross checks. Tracking marketing efforts and monitoring results. Providing administrative support to the marketing department. Updating the company’s Facebook, Twitter and LinkedIn accounts. Assisting in developing sales materials. Marketing company products and services to customers. Communicating directly with clients. Organising promotional events. Research business opportunities and proposals. Ordering marketing materials. Drafting responses to customer enquiries. Networking at sales events/Exhibitions. Making cold calls to prospective customers. Generating leads through phone calls, emails and face to face interactions. Participating with customers in seminars and webinars. IT ASSISTANT – May 2013 –May 2014 Employers name – Unilever Kenya Limited. Packing Floor Offices Responsibilities Printing daily memos Maintain ICT Assets Register Manage ICT Assets Tracking (i.e. receiving, storing, allocation to staff, replacement/returns, staff clearance, sale, disposal) Manage ICT Store and perpetual stock takes (inventory checks) Manage Warranties and Insurance of ICT Assets Manage Upgrades, Preventive Maintenance and Service of ICT Assets Maintaining daily records of production per each machine. Composing emails, updating department database and forwarding to IT department Maintenance and software installations on staff desktops. Computer Lab Technician Internship – August 2012 –Nov 2012 Employers name – Kenyatta University Responsibilities Maintaining computer labs Maintaining the lab’s network (internet) to work optimally Provide recommendations on hardware and software specifications Networking(N-Computing) installation, configuration and troubleshooting Manage Upgrades, Preventive Maintenance and Service of ICT Assets Server maintenance and software installations. Technical System Analyst and Video Editor – January 2011 –Jan 2012 Employers name – Njooro Photo Studio, Nairobi Responsibilities Computer servicing and maintenance. Computer hardware and software installations. Computer troubleshooting. Photo and Video Editing My achievement in the studio Got more and close exposure to computer failure problems and diagnosed them Gained knowledge in video capturing, editing and outlay/inlay designing. Became an expert in photo taking, cropping, editing and printing using Adobe Photoshop. Interacted with people from diverse regions. EDUCATION BACKGROUND Jan 2015 – Sep 2015 : The Cambridge Institute of Management Certificate in Graphic Design Jan 2012-Aug 2012 : Kenyatta University Cisco Certified Network Associate (CCNA) Module 1-4 2009-2010 : Vision Institute of Professionals Diploma in Information Technology (IMIS) 2008-April 2009 : Kenya polytechnic University College Computer servicing and maintenance 2003 – 2007 : Racecourse Education Complex Kenya Certificate of secondary Education (KCSE) 1995-2002 : Kinyanjui (Rd) Primary School Kenya Certificate of Primary Education (KCPE) VALUES Reliable and dependable with analytical skills and methodical approach to prioritizing and organizing work. I am committed to individual and team performance and I thrive on new challenges. Honesty, integrity and trustworthiness. Adaptable and quick to learn new skills. KEY SKILLS AND COMPETENCIES Marketing Excellent writing, copywriting and editing skills. Able to collect data, define problems, establish facts and then draw valid conclusions. Knowledge of Internet search and SEO methods. Fact verification skills. Identifying sales opportunities. Identifying, winning and retaining clients. Strong sales and relationship building skills. Able to execute multiple tasks at one time. Sound understanding of marketing principles. Complying with the highest marketing standards. Designing Understanding of Adobe Creative Suite i.e Illustrator, Photoshop, Premiere Pro Etc. Microsoft Office Personal Good at chatting to strangers in person and over the phone. Ignoring unnecessary workplace distractions. Ability to operate effectively in a professional environment. Superb business and personal etiquette. Able to respond and adapt to new challenges. Strong verbal, written and interpersonal communication skills. AREAS OF EXPERTISE Customer development Public relations Customer service Lead generation