Elizabeth Hatleli

Copy Writer, Technical Writer, Writer

I explain the easy stuff so you don’t have to!

Many companies spend too much time answering how-to questions about their product or service. This means they have less time to spend helping customers with real problems. I write tight, informative online help content that answers the easy questions, leaving you more time to spend on the hard questions.

I mainly write technical "how to" articles. I consider that my forte. However, I also write informative technical articles and articles related to food.



Categories
Content Types
Blog Post, Guide, Website Copy
More Information
University of Wisconsin, Milwaukee, MA Library and Information Science
University of Portland, BA Theology
Udacity , Digital Marketing Nanodegree Certificate
FreeCodeCamp, Front-End Web Development Certificate
Athens, Greece|English
Publications

Zendesk Knowledge Base

1
Zendesk Knowledge Base For A SaaS Startup
support.venzee.comArticle
Zendesk Knowledge Base For A SaaS Startup

A Zendek-hosted knowledge base that I designed, customized, and wrote.

June, 1 2017

Technical How-To Articles

9
How to create a strong password
decamind.comBlog Post
How to create a strong password
May, 24 2018
How to secure your IoT devices
decamind.comBlog Post
How to secure your IoT devices
June, 12 2018
How To Restore A Windows 10 File History Backup
decamind.comBlog Post
How To Restore A Windows 10 File History Backup
June, 29 2018
How To Reinstall Windows 10
decamind.comBlog Post
How To Reinstall Windows 10
June, 26 2018
Using jQuery To Change CSS Stylesheets
linkedin.comGuide
Using jQuery To Change CSS Stylesheets
May, 8 2018
Installing a local web server on a PC
linkedin.comBlog Post
Installing a local web server on a PC

Short "how to" article aimed at helping new WordPress developers get up and running.

June, 6 2018
How to keep your website from getting hacked
decamind.comBlog Post
How to keep your website from getting hacked
June, 4 2018
How to turn your mobile phone into a WiFi hotspot
decamind.comBlog Post
How to turn your mobile phone into a WiFi hotspot
June, 6 2018
How To Backup Your Files Using Windows 10 File History
decamind.comBlog Post
How To Backup Your Files Using Windows 10 File History
June, 28 2018

Food-related content

4
10 Recipes For Garlic Lovers
PDF upload
Recipe
10 Recipes For Garlic Lovers
Marketing Flyer For An Organic Olive Oil Cooperative
PDF upload
Ad/Promotional Copy
Marketing Flyer For An Organic Olive Oil Cooperative

Website coming soon at: https://themelionproject.com

Web Content  For A Nut-Free Chocolatier
PDF upload
Website Copy
Web Content For A Nut-Free Chocolatier
Blog Post: The 8 healthiest restaurants in NY
PDF upload
Blog Post
Blog Post: The 8 healthiest restaurants in NY

Eatosophy is no longer in business. The link to the article was: http://eatosophy.org/the-10-truly-healthiest-nyc-restaurants/ There's also a link (pinned tweet) to it on Eatosophy's Twitter page: https://twitter.com/eatosophy

Informative Technical Articles

6
What is ransomware and how can you protect yourself?
decamind.comBlog Post
What is ransomware and how can you protect yourself?
June, 22 2018
Exploring Different Types Of Computer Malware: Viruses
decamind.comBlog Post
Exploring Different Types Of Computer Malware: Viruses
July, 6 2018
Understanding the risks associated with using public WiFi
decamind.comBlog Post
Understanding the risks associated with using public WiFi
June, 20 2018
What is HTTPS?
decamind.comBlog Post
What is HTTPS?
June, 12 2018
Exploring Different Types Of Computer Malware: Trojans
decamind.comBlog Post
Exploring Different Types Of Computer Malware: Trojans
July, 4 2018
Chrome’s security indicators will switch from positive to negative
decamind.comBlog Post
Chrome’s security indicators will switch from positive to negative
May, 24 2018

Miscellaneous

3
Children's Book Review
PDF upload
Article
Children's Book Review

Book review

Free Design Resources For Front-End Web Developers
linkedin.comBlog Post
Free Design Resources For Front-End Web Developers
May, 7 2018
10 Easy Ways To Get Social Media Shares
linkedin.comBlog Post
10 Easy Ways To Get Social Media Shares
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