Elizabeth Hatleli

Copywriter, Technical Writer, Writer

I make your difficult stuff easy to understand!

Many companies spend too much time answering how-to questions about their product or service. This means they have less time to spend helping customers with real problems. I'm a technical writer who crafts tight, informative online help content (i.e., knowledge base) that answers the easy questions, leaving you more time to spend on the hard questions.



Categories
Content Types
Blog Post, Guide, Website Copy
More Information
University of Wisconsin, Milwaukee, MA Library and Information Science
University of Portland, BA Theology
Udacity , Digital Marketing Nanodegree Certificate
FreeCodeCamp, Front-End Web Development Certificate
Athens, Greece|English
Publications
N/A

Technical Writing

1
support.venzee.com
Article
Zendesk Knowledge Base For A SaaS Startup

A Zendek-hosted knowledge base that I designed, customized, and wrote.

June, 1 2017

Technical How-To Articles

9
decamind.com
Blog Post
How to create a strong password
May, 24 2018
decamind.com
Blog Post
How to secure your IoT devices
June, 12 2018
decamind.com
Blog Post
How To Restore A Windows 10 File History Backup
June, 29 2018
decamind.com
Blog Post
How To Reinstall Windows 10
June, 26 2018
linkedin.com
Guide
Using jQuery To Change CSS Stylesheets
May, 8 2018
linkedin.com
Blog Post
Installing a local web server on a PC

Short "how to" article aimed at helping new WordPress developers get up and running.

June, 6 2018
decamind.com
Blog Post
How to keep your website from getting hacked
June, 4 2018
decamind.com
Blog Post
How to turn your mobile phone into a WiFi hotspot
June, 6 2018
decamind.com
Blog Post
How To Backup Your Files Using Windows 10 File History
June, 28 2018

Informative Technical Articles

6
decamind.com
Blog Post
What is ransomware and how can you protect yourself?
June, 22 2018
decamind.com
Blog Post
Exploring Different Types Of Computer Malware: Viruses
July, 6 2018
decamind.com
Blog Post
Understanding the risks associated with using public WiFi
June, 20 2018
decamind.com
Blog Post
What is HTTPS?
June, 12 2018
decamind.com
Blog Post
Exploring Different Types Of Computer Malware: Trojans
July, 4 2018
decamind.com
Blog Post
Chrome’s security indicators will switch from positive to negative
May, 24 2018

Copywriting

3
smart.taprecruit.co
Website Copy
Learn What Makes TapRecruit a Compelling Alternative to Textio
August, 23 2018
PDF upload
Website Copy
Web Content For A Nut-Free Chocolatier
PDF upload
Ad/Promotional Copy
Marketing Flyer For An Organic Olive Oil Cooperative

Website coming soon at: https://themelionproject.com

Blog Posts

2
linkedin.com
Blog Post
Free Design Resources For Front-End Web Developers
May, 7 2018
linkedin.com
Blog Post
10 Easy Ways To Get Social Media Shares

Reviews

2
PDF upload
Blog Post
Blog Post: The 8 healthiest restaurants in NY

Eatosophy is no longer in business. The link to the article was: http://eatosophy.org/the-10-truly-healthiest-nyc-restaurants/ There's also a link (pinned tweet) to it on Eatosophy's Twitter page: https://twitter.com/eatosophy

PDF upload
Article
Children's Book Review

Recipes

1
PDF upload
Recipe
10 Recipes For Garlic Lovers
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