Erin Ollila

Content Strategist, Copy Editor, Copywriter, Developmental Editor, Editor, Ghostwriter, Writer, Managing Editor

Writer and content strategist who brings storytelling techniques to business content.

Erin Ollila graduated from Fairfield University with an M.F.A. in Creative Writing. After a 12+ year career in human resources – specializing in employee health and dental benefits, as well as wellness programs– she's jumped headfirst into digital strategy and content creation.

Erin believes in the power of words and how a message can inform – and even transform – its intended audience. Her writing can be found all over the internet and in print, and includes interviews, ghostwriting, blog posts, and creative nonfiction. Erin is a geek for SEO and all things social media. She lives in Southeastern Massachusetts, neighboring Providence, Rhode Island, one of her favorite small cities. Find her at and befriend her on social media.
Content Types
More Information
Fairfield University, MFA in Creative Writing
Rhode Island College, BA in Communications and English

HR or Employment

How to Identify and Eliminate Allergens in the Workplace
March, 12 2019
5 Corporate Hierarchy Structures to Consider for Your Business
February, 5 2018
How to Plan a Fun (and Respectful) Office Holiday Party
December, 11 2017
5 Tips to Motivating Employees to Be Active After a Long Winter
May, 3 2018
Should You Do Your Own Taxes as a Small Business Owner?
March, 26 2018
Cyber Monday Productivity: Keeping Employees Engaged
November, 21 2017
5 Employee Survey Best Practices
February, 18 2018
Preventing the Flu With On-Site Flu Shots and Staff Education
January, 16 2019
Valentine's Day at Work: 5 Ways to Celebrate With Colleagues
February, 11 2019

Customer Experience

5 Customer Experience Game Changers Shoppers Can't Live Without
March, 14 2019
CX 101: What Is Customer Experience, Anyway?
January, 17 2019
4 Elements of a Successful Customer Experience Strategy
February, 27 2019
4 Brands That Mastered the Omnichannel Customer Experience
February, 28 2019
What Is CX? The Experts Weigh In With 3 Ways to Conceptualize It
February, 11 2019

Published Content

What Are Early Childhood Caries?
January, 10 2019
Aging and the Menstrual Cycle: 10 Questions to Ask Mom

Writing and research project on women's health topic

June, 15 2017
Blog Post
The Best Love Poems for Weddings
April, 26 2016
5 Business Travel Services for Professionals on the Road
Protecting Your Employees From the Loneliness Epidemic
December, 26 2018
What's an Employee Point System and How Could It Benefit Your Company?
November, 30 2018
Creating a Maternity Leave Policy Is Best for Business
December, 18 2018
Retirement Plan Education: How to Boost Staff Participation
January, 7 2019
3 Surprising Health Benefits of Chocolate
September, 13 2018
Tips for Hosting an NFL Office Tailgate Party This Season
September, 14 2018
4 Tips for Shorter, More Effective Meetings
September, 27 2018
Women in Leadership: Q&A With United Concordia Dental's Laurie Laspina
October, 20 2018
Supporting Employees With Oral Cancer Symptoms
August, 11 2018
The Benefits of Drinking Water: 4 Tips to Help Educate Colleagues
September, 2 2018
Women in Leadership: A Q&A With United Concordia Dental’s Donna Hunter
July, 12 2018
Setting the Table for a Healthy Workplace Community
March, 7 2018
Could the Internet of Things Revolutionize Your Business?
December, 22 2017
Knowing the Difference Between Healthy and Unhealthy Food
April, 12 2018
The Freelance Evaluation: How to Start Annually Reviewing Your Writing Business
August, 3 2017
How Everyday Influencers Bring Authority and Authenticity to Brand Content
March, 23 2018
Public Speaking Advice for Freelance Writers Looking to Communicate Better
July, 19 2017
How to Plan a Corporate Wellness Day Your Staff Will Love
February, 26 2018
National Clean Hands Week: How to Encourage Your Staff to Wash Their Hands
September, 18 2017
Which Teeth-Whitening Trends Are Actually Worth Considering?
September, 15 2017
Back-to-School: 4 Ways to Help Your Employees Handle Schedule Changes
August, 30 2017
Social Media Recruitment: 5 Tools and Tips to Find Your Next Employee
September, 14 2017
Out of Office: How to Prepare for Your Next Vacation
October, 9 2017
3 Tips for Securing Employee Discounts on Gym Memberships
December, 17 2017
Women In Leadership: A Q&A with United Concordia Dental’s Kim Pinkerton
March, 27 2018
Hey Freelancer: Learn How to React When Dumped by a Client
June, 30 2017
Is a Bring Your Own Device Policy Right for Your Workplace?
January, 10 2018
6 Takeaways from Forward 2017
June, 20 2017
Perfecting the Elevator Pitch for Freelancers
June, 14 2017
Money Mindset: Identifying Your Ideal Freelance Writing Rate
May, 31 2017
The Problem with Freelance Writing Overnight Success Stories, and How to Grow Slowly
May, 19 2017
New Editor? How to Say Goodbye to a Favorite Editor and Hello to the New One
May, 15 2017
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