Freedom Ahn

Content Strategist, Copywriter, Ghostwriter, Writer

Expert business & technology writer creating brand-building, engagement-driving content.

Freedom Ahn, MBA, is an expert business & technology writer providing blogging, ghostwriting, and content marketing services. She specializes in AI, robotics, VR, blockchain, cryptocurrency, fintech, big data, IoT, security, and is a self-professed supply-chain geek.


Freedom is an award-winning short-fiction author & playwright and has worked directly with a Fortune 500 companies, literary, artistic, & creative greats including Emmy, Grammy, Oscar, Tony, and Pulitzer prize winners, & New York Times Bestselling Authors. She is also a freelance American-Japanese translation/transcreation consultant. 

Content Types
Blog Post, Ebook, Social Copy, Website Copy, Interview, Product Description, Case Study, Buyers Guide, Press Release, Infographic Copy, Social Card, Script, Commercial, Article, Whitepaper, Ad/Promotional Copy, Guide, Presentation, Infographic, Landing Page
More Information
Pacific University, Journalism & Mass Communications
Harvard University, Business Administration, Management, & Operations | Certificate
Harvard, Business Administration, Management, & Operations | Professional Development Certificate
Boston University, Digital Project Management | Professional Development Certificate
Calais, ME, USA|English


Website Copy
Guest Wifi Solutions

Guests demand a seamless wireless experience. Our Managed WiFi offers a 24/7 help desk support line for guests and monitoring to ensure reliable connections throughout your property.
Blog Post
19 Tips and Best Practices for Protecting and Securing Your Data in The Cloud

As your organization takes steps towards cloud-based functionality, how data is stored, secured, and accessed becomes a top priority. Protecting and securing your data (which can include sensitive information about your company’s finances, trade secrets, methodologies, and more) is essential. Just as important is protecting customer or client data, particularly if your business operates in an industry that commonly handles personally-identifying information. If your company is a retail operation or exists in the realm of healthcare, BFSI, or other public-facing fields, you may routinely handle credit card numbers, social security numbers, or passwords that could permit hackers to access client-side accounts.

August 21, 2019
The True Cost of Duplicate Data To Your Business
August 19, 2019
Coinbase Heads to Japan
August 19, 2019
Should I Invest in Cryptocurrency
August 19, 2019
Blog Post
Buzzword or substance: should you use blockchain to get your business noticed?

Blockchain. Chances are you’ve seen the internet’s favorite new buzzword popping up with increased frequency on your Facebook or LinkedIn news feed with claims of revolutionizing the world of technology. But is blockchain just a buzzword? Or is it the real deal?

August 19, 2019
Blog Post
AI Assistants and Conversational UIs for Personalized Service

As the world of marketing and customer service becomes increasingly automated, AI assistants (driven by artificial intelligence) and conversational UIs (user interfaces that mimic human interaction) are becoming more pertinent to small, mid-sized, and enterprise businesses.

March 26, 2019
Blog Post
Conversational UI Primer for Business Leaders: A Framework for Deploying Your First Conversational UI in 2019

Is your company ready to take customer interaction to the next level? All signs point to positive customer experience (CX) as the driving force behind customer acquisition and reduction of churn. So, how will your business keep up with ever-increasing demands from consumers for real-time responses and satisfaction?

April 6, 2019
Business Analytics: Everything You Need to Know

When it comes to business analytics, success often depends on whether or not all parties of an organization fully support adoption and execution. Successful BA examples—and subsequent deployment of new predictive-based initiatives—include: Predictive Maintenance: Shell
4 Research Papers to Support Your VR Training Business Case

Virtual reality training research is helping more and more companies understand that a VR training program can be the fastest, most effective way to train their employees. However, some CEOs and shareholders remain hard to convince, leaving CIOs and CTOs tasked with presenting a solid virtual reality training business case to show how such programs can benefit their organization’s bottom line.

May 21, 2019
Blog Post
Buyers Guide to Chatbots: How to Select the Right Chatbot For Your Website

[ghostwritten blog] It’s estimated that by 2020, 80% of all brands will be using chatbots for their customer interactions. If your company has yet to integrate this technology in your website, there’s never been a better—or more important—time to start.

March 14, 2019
Blog Post
Conversational AI, The Secret to More Intelligent Chatbots

While the word “chatbot” only entered the common vernacular in the 1990s (chat + bot), the technology was actually developed in the early 1950s and ‘60s. The idea of computer intelligence was launched with input from innovators like Alan Turing, who first posited that computers could learn and eventually teach themselves, and Joseph Weizenbaum, who created the very first chatbot, ELIZA, a “therapist” program which was capable of recognizing keywords in a conversation and responding in a natural way with a follow-up question.

April 1, 2019
Blog Post
Using IoT Data for BI in 3 Steps: Capture, Store and Process

Performing real-time big-data analytics is emerging as the holy grail of the internet of things world. In this case, we’re not necessarily talking about the extreme real-time processing needed for automated manufacturing or autonomous vehicles. Those usually require a blend of edge computing and specialized AI. Instead, we’re looking at getting information smoothly from where the work is being done to where business leaders are analyzing processes and trying to solve problems. The data doesn’t need to be transmitted in milliseconds, but the data stream should be nearly continuous and constantly integrated across ecosystems.

June 4, 2019
Blog Post
5 Tips for Migrating Your VMs to the Cloud
May 6, 2019
Blog Post
The Modern Workplace: Big Data, Machine Learning, and Predictive Analytics

Traditional workforces were mainly human-powered. And human resources are still crucial, to be sure, but business automation is changing many processes and strategies. For instance, in the traditional workplace, there likely would have been one (or more) staff roles dedicated to data entry. With the introduction of big data technology, however, much of that process can be automated, making the human data entry role mostly redundant in some industries. The same can be true for other parts of the business — chatbots for the customer service department, predictive analytics for the financial forecasting team, machine automation for the warehouse department, etc.

November 1, 2018
Website Copy
Billing and Invoicing Software

What to look for in billing software A short guide updated for 2019. It can be easy to get lost in the sea of competing invoicing and billing solutions out there. We think ours is worth considering! (But, of course, we’re biased). So we thought it would be helpful to put together a guide letting you know what you should be looking for in a modern billing solution. Here it is. Professional invoicing In 2019, there’s no excuse for not appearing professional. There are too many tools available for free or cheap. You simply won’t look credible if you’re still sending hastily-edited word processor documents as invoices. ZipBooks, and other tools as well, solve this problem for you by allowing you to customize and send a professionally-designed invoice. It’s simple in ZipBooks you to add your own color and logo, so the invoice has your brand identity, while retaining standards that make for a professional invoice.
Blog Post
Top 10 Communication Trends in Hotel Technology for 2019

Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives—they were a place for guests to lay their heads away from home. But anyone who’s spent time in the hospitality industry in the last several years knows that the role of technology in hospitality businesses has drastically expanded. In many cases, they’re becoming hubs of activity unto themselves. Most of this activity relies directly or indirectly on technology, making IT more important to hotel operations and the guest experience than ever before.

February 4, 2019
Blog Post
The Advantages of Cloud for Canadian Businesses

Approximately 85 percent of enterprises have now adopted a multi-cloud strategy, with 41 percent of workloads being run on the public cloud and 38 percent on the private cloud. The market has spoken: cloud computing is here to stay. All that being said, it may not be clear how cloud computing can directly benefit Canadian businesses. In real terms, this is what the cloud will do for you. The Advantages of Cloud for Canadian Businesses It’s easy – A cloud-based system does not require physical infrastructure. Your business does not have to maintain, upgrade, or update it. Your employees will likely take to it intuitively, as most cloud-based applications are no different from navigating a website. If there’s a system that “just works,” it’s a cloud-based system. It’s secure – Modern cloud computing systems come with best-in-class security solutions. Always-on network monitoring, antivirus software, and DoS mitigation all work together to ensure that your business can continue going without interruption. This is especially important in the era of ransomware and other advanced malicious attacks. Where organizations were once tethered to on-premise deployments to avoid security risks, they are now flocking to more secure, cloud deployments. According to an article by David Linthicum on TechTarget, on-premise environments not only suffer more security incidents than service providers, they suffer more brute-force attacks.

July 13, 2017
Case Study
Case Study: Alliance Wireless Communications

Alliance Wireless Communications are industry leaders providing premier live answering services since 1948. Alliance Wireless offers customized answering solutions tailored to their clients individual needs. Alliance Wireless’s customer service representatives professionally handle all their customers calls, 24 hours a day, 365 days a year. Alliance Wireless are proud recipients of the prestigious 2016 Platinum Plus Award of Excellence from CAM-X and coveted ATSI Award winners since 2003!

December 20, 2016
Blog Post
Chatbots: Creating and Managing Your Knowledge Base

Are you thinking about investing in chatbots or live chat technology and need to create answers? Do you want to scale your customer service? If the answer to any of those questions is “yes,” then you need a knowledge base.

November 22, 2018
The ultimate primer on using voice assistants in B2B marketing
November 24, 2018
Blog Post
Ransomware Attacks Continue to Afflict Users in 2018

While cybercriminals across the globe continue to design new threats to paralyze networks and allow the harvesting of sensitive data, a tried-and-true method remains as prolific as ever: ransomware. While the emergence of new ransomware strains has slowed, according to the latest data from McAfee Labs, ransomware attacks are still being fueled apace, and the total number of ransomware samples is growing, leading to concerns from enterprise players and major cities that a serious attack could be in the offing.

September 28, 2018
Blog Post
Purpose, Process, and Partners — Making Your Cloud Migration a Success

Google Cloud Platform offers low costs and unique features that make migration very compelling, but many of the processes, calculations, and how-to’s are beyond the experience of most organizations. It may not simply be a “lift-and-shift” effort. To truly succeed at migration, we need to step back and evaluate the purpose, process, and partners.

October 11, 2017
Blog Post
Want a Flood of Foot Traffic – Get Used to Texting you Customers

Texting prospects is a point of controversy for many business owners. Some entrepreneurs argue that you “should not text your customers unless you’ve met their family,” while others go to the opposite extreme and only allow customers to make purchases via SMS.

October 17, 2018
Blog Post
Ultimate WordPress SEO Guide for Beginners (Step by Step)

Ultimate WordPress SEO Guide for Beginners (Step by Step)

August 31, 2018
Blog Post
GUEST BLOG - Is your IoT device management system secure?

Ghostwritten Blog | IoT Management System Security | Unplanned downtime is frustrating, costly and can have surprising business consequences. Monitoring remote connected assets allow businesses to be warned that attention is needed as a problem is appearing. Thus they can plan for effective and remedial action before it becomes business or operationally critical. This is driving new business value for manufacturing and utility operations as there are a range of benefits depending on the type of application or vertical your business addresses.

May 18, 2017
Blog Post
Console Management enhances data security at a renowned world banking institution

Choosing appropriate technology to manage large data networks and diverse critical information systems is still one of the most significant challenges for many corporations. Downtime of an information network has high costs. Employees cannot perform their jobs, clients cannot access critical information and potential customers look elsewhere for service. Banking institutions are a classic example of the need for fully available operations. The precise real time mechanics of the financial market means that a continuous and accurate operation of the entire network infrastructure is vital.
Blog Post
How fintech is redefining customer experience – and not just in the financial industry

We’ve all experienced how grueling interactions with large financial institutions can be. Whether it’s applying for a loan, setting up a business account or making investments, we’re often faced with lengthy hold times, a deluge of forms to complete or confusing, non-intuitive web design. But upstarts in the Financial Technology sector (fintech) are taking it upon themselves to improve this perpetually frustrating Customer Experience (CX).

May 3, 2016
Blog Post
Does the Amazon Echo Look have a built-in security risk?

Amazon has just announced its newest addition to Echo family: Echo Look, a cutting edge device that doubles as your BFCF (best-fashion-conscious-friend). Echo Look responds to voice commands, just like the original Echo. You can use it to play songs, list news headlines, play trivia. It also still has full Alexa functionality. What’s new? Echo Look includes a wifi camera specifically for taking photos of you and your fashion choices. This allows you to check “which outfits pop” and which ones just hang there.

May 6, 2017
Blog Post
Veritas: easy, reliable and secure backup

Whether through unintentional deletion of files, or by malicious software, or some device malfunction, losing all computer data is an aggravating experience. That is why protecting them and considering creating a backup is always a good idea as it will definitely facilitate the process of recovering valuable files.

October 19, 2018
Blog Post
Beware! Hackers Start to Target More Mobile Users and Websites

Roughly 1 in 3 Americans own a smartphone and a tablet. That means a huge chunk of the population is vulnerable to mobile malware attacks. It’s this rapid change in our Web browsing habits that has webmasters and advertisers convinced to include mobile platforms in their digital marketing strategies. Unfortunately, hackers have caught on to the trend and are beginning to target MORE mobile sites and users

February 23, 2017
Blog Post
Bitcoin – A Parallel Monetary Universe

You’ve most likely heard the name and maybe some of you have used Bitcoin. But what is it, really? Bitcoin is described by people who understand it as the first example of a growing category of digital money known as cryptocurrency, of which Bitcoin is by far the largest.

April 1, 2017
Blog Post
Openwave Computing Blog – Latest Updates and Trends on Web and Mobile App Development

The Blockchain is not an uncommon word anymore. It has revamped the face of manifold sectors and industries with its futuristic technology. With elements of almost all sectors interspersing in the entertainment industry, it sure could not be exempted from being influenced by Blockchain. But the question is how and why would Blockchain bring about any significant change in the spectrum of entertainment? ... • Security Online The best names in the entertainment sector have suffered leaks and data-hacks due to cyber-attacks, which have been rising with every passing year. Blockchain employs cryptography, sequential hashing and a decentralized system with end-to-end encrypted transactions which are stored in a ledger that cannot be tampered with. This ensures high security as hackers cannot access the data. • Distribution
Blog Post
Japan Continues To Crush Cryptocurrency Money Laundering Fears

Cryptocurrency | Tech in Asia Japan isn’t just part of the cryptocurrency revolution, it’s arguably leading the charge. Bitcoin payments, Bitcoin trading, Bitcoin ATMs, and so much more have arguably made Japan the Bitcoin capital of the world. Showing that its position in the crypto marketplace is well-earned, Japan is now tackling crypto money laundering fears head-on. According to new data from Nikkei Asian Review, the amount of reported money laundering incidents involving cryptocurrency in Japan stands at a fraction of the standard currency total for 2017.

February 28, 2018
Blog Post
The golden rules of keeping your Wallet secure

The wallet has just released a new feature that helps users assess the security of their account! For this occasion, we thought to gather the most important account security tips. 1. Password (yes, I know you know but…) The most simple and often overlooked step is choosing your password. Hackers are well aware of typical vulnerabilities: many people use their names, variations of the same password with one letter difference, basic combinations like “asdf”, and replacing letters with numbers. Easy to hack! Be sure to choose a strong and random password with a variety of character types (small, capital, number, and unusual special characters).

January 10, 2018
Blog Post
Workplace privacy: Five things that will make IT start monitoring your work computer

The IT department can be your greatest ally – or they can be your worst enemy. Most of us use computers at some point during our jobs. Even in manual labour jobs are not exempt from having to file the occasional reports or send emails to superiors. Many fail to realize there is a server logging every single keystroke you type or link you click. And when it comes to your work computer nothing is considered private. Everything is fair game for the IT police.

April 24, 2017
Blog Post
Visitor Management Systems Help In Increasing Productivity and Efficiency

Do you have a lot of visitors coming in to your place of work on a daily basis? If yes then you should think about getting a visitor management system. You may have a receptionist manning your entrance making sure that all visitors are logging in or logging out. Now, your receptionist cannot always greet your visitors perfectly. Moreover, they might not always be able to ensure that the details being entered are the correct ones.

February 14, 2017
Blog Post
Fast Data and Big Data: Impact on the IT Industry

While big data, or large sets of data that can be analyzed to detect patterns and trends, has become a widely understood phenomenon, “fast data” is a newer concept. Fast data, often referred to as “data in motion,” enables companies to use advanced systems and applications to make real-time decisions that have a direct and immediate impact on business interactions and observations. Now just as important as big data, fast data allows companies to analyze performance instantaneously in order to improve productivity.

April 28, 2017
Blog Post
Technology Based Companies Are Growing in Toronto

Not just the centre for tech creation, Toronto is the country’s hot-bed of tech development and research, seeing new startups cropping up every quarter. And each one hopes to meet with the same successes experienced by these Toronto-based companies.

April 16, 2016
How “virtual volunteering” can help you change the world anytime, anywhere

How “virtual volunteering” can help you change the world anytime, anywhere Volunteers are vital to a successful community, but often, volunteering means a good deal of outdoor work or traveling to the volunteer location: reading to children at a library, caring for homeless animals at your local animal shelter, or cooking up a storm at a drop-in center for homeless youth and underemployed folks. If you’re someone who is able to do these things, that’s great!

April 27, 2017
Is Mining Cryptocurrency Still Profitable?

With cryptocurrency success stories of profitable Bitcoin transactions creating overnight millionaires, you’ve probably imagined yourself setting up a rig and mining. What better way to earn passive income than to have your desktop computer solve a few mathematical problems and pop out new Bitcoins? While this might have been the situation in the beginning, with nearly 80% of the world’s total number of Bitcoins already mined, you might be wondering--is mining cryptocurrency still profitable?

October 23, 2018
Blog Post
Getting Connected: Finding the Caregiver Resources You Need

f you are responsible for caring for a parent or other loved one, knowing where to find resources and support can be vital in managing both their care and your own. Fortunately, there are many different ways to get the support you need, and resources are available in the physical world, online, and through apps designed to make your day to day life easier and more fulfilling. Online Support and Caregiver Resources The U.S. Department of Health and Human Services: A good starting point when looking for resources as a caregiver is the U.S. Department of Health and Human Services. They list websites, physical centers, and other sources of support services, and can help you find information and help to deal with Medicare, Veteran’s Affairs, pensions, insurance, and more.

February 18, 2019
Blog Post
Ways That Wearable Technology Improves Senior Health Care

Wearable technology is a rapidly expanding industry that is increasingly focused on improving the lives of seniors across the globe. Wearables can provide ways to increase safety, encourage active living, and improve senior health care – from alerting users to an issue with their heart or respiratory rate to delivering medication reminders and sharing vital information with their health care professionals. If you or your parent are looking for ways to better manage their health at home or on the go, wearable technology could be the answer.

January 25, 2019
Blog Post
Fly Safe! Regulations Governing The Drone Industry

Real estate agencies frequently use drones to get stunning, aerial shots of properties they have been enlisted to sell. Drones can play a life-saving role in search and rescue or surveillance maneuvers, and don’t forget recreational activities like drone racing!

June 27, 2016


Blog Post
Finding Good B2B Technology Writers Is Easier Than You Think

A 2016 study revealed that more than half of B2B buyers want to read informative — not salesy — content before they commit to a purchase. Therefore, high quality, educational content should be a cornerstone of any B2B marketing plan.

September 9, 2019
Blog Post
How (and Why) You Should Be Incorporating Social Listening Into Your Content Strategy

Digital content continues to grow as a preferred way for consumers to discover brands, but not all digital content is equally effective. Nearly one-third of all Internet users block ads on their devices, getting rid of strategically “in-your-face” advertising on social media and search. However, almost a quarter of Internet users say they discover brands through search via content. The same percentage have watched brand-produced video content within the last 30 days.

September 11, 2019
How To Build An SEO Strategy That REALLY Works
August 19, 2019
How To Find The Correct Niche Market For Your Brand
August 19, 2019
Blog Post
5 Marketing Podcasts To Make Commuting More Fun

Constant growth requires constant learning. Thankfully, that learning can be fun when it comes in the form of one of the following marketing podcasts. Whether you listen while commuting to the office or working out after a day of building your business, each of the five podcasts below offers excellent business and marketing information.

August 1, 2019
Blog Post
Google Ranking & SERP Placement: How to Move Up in 2019

It’s 2019, and the rules have changed yet again for webmasters trying to boost their Google ranking. Every search engine result page (SERP) on the web is fighting the good fight for higher SERP placement, hoping their 2019 Google ranking spot will be higher than it was in 2018. So, how do you figure out what works now compared to what worked four months ago? How can you harness the power of SEO to move up the SERPs in 2019? With several hundred factors contributing to Google’s increasingly complex SERP-determining algorithm, it might seem impossible, but I’m here to share with you what are arguably the most important and effective things you can do to start your ascent to Google’s number one spot.

March 25, 2019
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