I am an experienced IT professional with ITIL Service Support and delivery process focus specializing in release management, change management, testing, and change control.
I manage the review process of releases and the associated changes before the releases are scheduled for deployment onto the non-production and production environment. I work across the complete software life cycle, with quality management best practices and extensive systems integration experience.
I also take full responsibility for reviewing requirements from a change failure pipeline and work with development managers, business analysts to plan, coordinate and drive the design, build and test including planning and coordination of non-production and production implementation.
I balance available resources with stakeholder needs and deliver. The world needs things that work and to do one thing really well, simply and elegantly, which is more meaningful than a million-page search result.
Excellent analytical and trend analysis highly successful customer-oriented release and Test professional with a commitment and drive towards continuous quality improvement to ensure the business remains innovative and competitive.
I am an enthusiastic and tenacious individual with release, change, testing, stakeholder management, and change control with continuous improvement in focus.
I have the ability to think critically and expansively to solve problems. I am always looking for ways to improve myself and try to adopt best practices in all areas of my work and life.