To shortly introduce myself, I am a dedicated and self-driven individual with a strong determination to succeed and perform excellent work. I have worked as an email and chat Agent at eBay and Eperformax for more than 4 years combined and am therefore skilled in various aspects of this job. I excel at providing high standard customer service to maximize customer satisfaction, managing the HIPAA level client data, creating and implementing new procedures and processes, and executing various administrative tasks. On top of that, I am offering exceptional critical thinking skills and the important ability to work and perform well in team environments.
I am proficient in English. Moreover, I possess experience in using various industry software programs, such as Microsoft Office Excel and Powerpoint. Finally, I have a 1-year experience as a Team Leader offering a highly professional attitude, exceptional work ethic, and well-developed multitasking and communication skills, I am looking for a job within the company which offers flexibility and opportunity to grow both professionally and personally.
Anything related to Customer Service / Customer Success / Back office will be right up my alley of expertise. I'm also a quick and eager learner so whatever the company needs me to do I am ready and willing.