Mark Burdon

Content Strategist, Copy Editor, Copy Writer, Editor, Ghostwriter, Writer

See Your Business Through the Cloud

Thanks for checking out my profile. I am a B2B writer, based just north of Toronto, Canada. I have extensive experience with inbound marketing, white hat SEO strategies and writing medium to long form content pieces which convert browsers to buyers. I wanted to be a writer since I was a kid, though after graduating from journalism school, I worked in technology sales and marketing for about fifteen years. I've written whitepapers, ebooks and articles for technology companies, sales coaches, career websites and technology news sites.

Though B2B is my main focus, I've also written about hockey fitness and related gear. It's practically the law in Canada to do something related to hockey, even if you don't play the game.

Some of the areas I've specialized in include CRM, ERP, ECM, IoT, AI/cognitive technology, analytics/BI, agencies to create thought leadership web content and direct response copy which convinces clients to take action. Some of the companies I've partnered with include IBM, Canada Post, Domo, Atomic Reach, HireVue for Sales, Oracle and TELUS International. I'm Hubspot Inbound certified, and legendary for my ability to catch spelling, grammar and punctuation errors in copy. I've edited the work of other writers and we remain friends to this day. I've learned a great deal from my customers, and have many ongoing relationships with clients though I enjoy connecting with new customers here on the Clearvoice platform.


People appreciate how I can explain the business value of technology, meet deadlines and write for a wide spectrum of personas to address the priorities they care most about. I look forward to connecting with you!
Categories
Content Types
Article, Blog Post, Case Study, Whitepaper, Website Copy, Ebook
More Information
Loyalist College, Journalism
Toronto, Canada|English
Publications

Published Content

35
Five must-know efficiency tips for your business
businessforum.rogers.comArticle
Five must-know efficiency tips for your business

As an entrepreneur, you wear many hats: CEO. Vice President of Sales. Marketing Director. Caterer. Custodian. There often isn’t enough time in the day to complete everything that needs to get done. For the roles and responsibilities that go along with each hat, you need to allocate time, for which there are always opportunity costs. Entrepreneurs must be as productive as possible using the tools and resources they can source online, buy from local retailers or barter for with fellow small business owners.

August, 1 2018
Speeding up your connection
businessforum.rogers.comArticle
Speeding up your connection

Reliable, fast and secure internet is critical to high-growth technology startups. Businesses of all types, really. Rogers is one of Canada's largest ISPs, and I've worked with them several times on different initiatives.

July, 18 2018
HireVue Blog
blog.hirevue.com
HireVue Blog
May, 30 2018
Organic SEO and Social vs Pay Per Click and Boosted Posts…Striking a Balance
gshiftlabs.comArticle
Organic SEO and Social vs Pay Per Click and Boosted Posts…Striking a Balance
May, 28 2014
Today's e-commerce returns experiences impact tomorrow's customer loyalty
PDF upload
Blog Post
Today's e-commerce returns experiences impact tomorrow's customer loyalty

I wrote a series of blog posts to motivate Canada Post's customers and prospects to download a whitepaper about e-commerce returns and how they can grow or at least impact online sales.

March, 31 2017
ebook_3_Steps_to_Building_a_High_Performance_Sales_Team_(1).pdf
PDF upload
Ebook
ebook_3_Steps_to_Building_a_High_Performance_Sales_Team_(1).pdf

This was an ebook about how to leverage Sales Performance Management SaaS apps from Oracle to build a high performance sales team.

Top 5 challenges CMOs will face in 2018 and how AI can help
ibm.comArticle
Top 5 challenges CMOs will face in 2018 and how AI can help

– AI is not only helping enterprises empower customers, it’s making the omni-channel experience, personalization and self-service competitive imperatives – Only about 7 percent of Chief Marketing Officers (CMOs) surveyed found their digital transformation initiatives were exceeding their expectations – AI can help companies to get better insights from a multitude of applications, and enable their employees to better serve customers, and understand their buying behaviors

January, 18 2018
Why Cloud Service Providers Should Outsource IAM Services
safewhere.comArticle
Why Cloud Service Providers Should Outsource IAM Services

I write articles for a European provider of Identity and Access Management solutions. This article was for SaaS providers to incent them to outsource their authentication function to a provider of IAM services.

October, 6 2017
Why data retention is vital for businesses in the financial services sector
mozy.comArticle
Why data retention is vital for businesses in the financial services sector

An article discussing why financial documents and data require such high levels of security and governance.

August, 23 2017
Why it’s important for employees to get away from their desk at lunchtime
mozy.comArticle
Why it’s important for employees to get away from their desk at lunchtime
August, 15 2017
How social signals improve search engine ranking
sharethis.comArticle
How social signals improve search engine ranking
August, 4 2017
How to exceed gamers’ customer service expectations through outsourcing
telusinternational.comArticle
How to exceed gamers’ customer service expectations through outsourcing

This article was about outsourcing customer support functions for video games to retain customers and help gamers have better experiences from MMORPGs and chapter-driven games.

May, 23 2017
Workplace: Tearing down walls builds up collaboration
itworldcanada.comArticle
Workplace: Tearing down walls builds up collaboration

A successful business transformation involves tearing down walls – literally. Digital transformation is not just about technology. It also requires re-engineering the work environment to encourage collaboration and innovation. It can be challenging for employees to “think outside the box” when they’re inside a cubicle all day. Strict hours and a lack of technology tools are also frequent barriers for high performing teams.

September, 23 2016
Do hybrid cloud services deliver real value to Canadian businesses?
itworldcanada.comArticle
Do hybrid cloud services deliver real value to Canadian businesses?
September, 16 2016
Artificial Intelligence – An Authentic Opportunity for Mergers and Acquisitions
firmex.comArticle
Artificial Intelligence – An Authentic Opportunity for Mergers and Acquisitions

This article was about how Artificial Intelligence can help businesses to identify potential targets for acquisitions and leverage data to mitigate risk and exchange documents for M&As securely.

August, 17 2016
How Smart Technology Benefits the Healthcare Industry
atomicreach.comArticle
How Smart Technology Benefits the Healthcare Industry
May, 16 2016
How to make every employee your best employee
ibm.comArticle
How to make every employee your best employee
April, 20 2016
From full-time to freelance: easing the transition into a whole new (working) world
freshgigs.caBlog Post
From full-time to freelance: easing the transition into a whole new (working) world

This was an article I wrote about making the transition from working in a corporate job to working as a freelance writer. Unfortunately they wanted the article to be very brief, so I wrote in more detail for another client on the topic.

April, 14 2016
Webinar and Webcast Production services in London | Bombora.tv
bombora.tvArticle
Webinar and Webcast Production services in London | Bombora.tv
January, 23 2018
How the Internet of Things will Change Your Business
mozy.comArticle
How the Internet of Things will Change Your Business
March, 31 2016
Machine Learning Innovation in the Information, Communications and Technology Industries
atomicreach.comArticle
Machine Learning Innovation in the Information, Communications and Technology Industries
March, 18 2016
Why Cloud and Software Vendors Need Insightful Web Content
cloudworkerwriting.comArticle
Why Cloud and Software Vendors Need Insightful Web Content
March, 17 2016
Creating Your Own Blog As A Freelance Writer
atomicreach.comArticle
Creating Your Own Blog As A Freelance Writer
December, 15 2015
How to Create Highly Engaging Content for Your Audience
atomicreach.comArticle
How to Create Highly Engaging Content for Your Audience
December, 3 2015
How to Make Your Blog Deliver Real Value to Your Readers
atomicreach.comArticle
How to Make Your Blog Deliver Real Value to Your Readers
November, 25 2015
Enterprise Content Management – Planning for Long Term Success
gennet.comArticle
Enterprise Content Management – Planning for Long Term Success
January, 22 2018
When to Source vs When to Hire
quickbooks.intuit.caArticle
When to Source vs When to Hire
May, 8 2015
Taking Care of Yourself Is as Important as Taking Care of Your Business
quickbooks.intuit.caBlog Post
Taking Care of Yourself Is as Important as Taking Care of Your Business
December, 23 2014
Privacy and the Internet of Things: Practical or paranoia?
itworldcanada.comArticle
Privacy and the Internet of Things: Practical or paranoia?
September, 22 2014
Educating your customers online
cloudworker.caArticle
Educating your customers online
September, 11 2014
Value Based Selling For Your Sales Teams
hirevue.comArticle
Value Based Selling For Your Sales Teams
Inside Sales Training – How to Motivate, Collaborate and Grow Your Team
hirevue.comArticle
Inside Sales Training – How to Motivate, Collaborate and Grow Your Team
Technology Investments - IT for Business
getnerdio.comArticle
Technology Investments - IT for Business
Virtual Desktops - IT for Business
getnerdio.comArticle
Virtual Desktops - IT for Business
Benefits of a Virtual CIO - IT for Business Blog
getnerdio.comArticle
Benefits of a Virtual CIO - IT for Business Blog
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