Sam Varghese

PROFILE

I am an aggressive and goal oriented multi faceted professional, who is passionate about what I do. Have a strong commitment to realize organizational goals with sincerity and integrity as hallmark of personality.

Experienced in Administration, Social Media, SEO, Internet Assessing, SEO friendly content Writing, Wordpress Website Content Population with on the page SEO, Handling Voluminous Data, Handling International Clients, Business Development, Hospitality, Sales negotiation, Google Docs.


PROFESSIONAL EXPERIENCE

1. Organisation : Groowynd Holidays India Private Limited.
Period : Apr 2014 – Mar 2020
Designation : Director – Business Development & Social Media

Major Roles

• Overall Business Development
• Ensure quality of service for guests from US, UK, Europe, Australia etc within India.
• Ensure quality of service for Domestic guests for Pan India.
• Regular interaction with clients from abroad and within India to ensure customer satisfaction.
• Contracting of Hotels/Resorts and meet up with General Managers / Sales Managers of hotels/resorts.
• Monitor social media and website to ensure regular updates and ranking for desired pages.
• Overall management of sales team for Domestic and Inbound Holidays
• Administration and ensure legal compliances of office.
• Planning and Budgeting.
• Overall Business Development


2. Organisation : Groowynd Holidays.
Period : Oct 2010 – Mar 2014
Designation : Manager – Sales and Marketing

Major Roles


• Identifying and Selecting hotels/resorts in South India for featuring in tour packages based on the visit to the visit to the properties to understand the ambiance, hospitality, safety and value for money .

• Update of Contracted Rates of hotels based on the category and period.

• Connecting the Sales Team of Groowynd Holidays and Reservations/Sales of respective hotels.

• Visit Travel Mart and Travel Trade Fairs to meet up with management of properties.

• Training new staff of the Sales department.


3. Organisation : United Consultancy Services India Pvt Ltd
Period : May 2009 – Jun 2010
Designation : Asst Manager – Operations

Major Roles

• Coordinating with HR Head/Legal Head of companies (Indus Towers Ltd, Reuters India, Intel Technologies, Cisco Systems, Genpact India) on statutory compliance issues to be followed by them as per the various acts/rules for all locations, Pan India.

• Generate business through client contacts.

• Monitoring the operations/performance of SPOCs in various branches of the organization with respect to the clients from pan India perspective.

• Ensuring all labour laws/rules are adhered by all associates of clients, for Northern region of India.

• Interaction with clients to better understand client needs and ensure that delivery matched their expectations for Pan India locations of clients.

• Periodic presentation /reporting to the top management on the operations of the regional offices in Mumbai, Pune, Ahmedabad, Chandigarh, Hyderabad & Chennai.

• Training new staff & Conduct workshop on labour compliance for clients.

4. Organisation : Indian Air Force
Period : Jun 1990 – Mar 2009
Designation : Seargeant

Major Roles

 Office Administration/Training new Staff.
 Monitoring, analyzing, processing voluminous data received from all over the Air Force and various sources.
 Maintaining computerized data bank
 Report Generation, meant for higher organizations.
 Assisting Director in policy formulation and overseeing implementation in various zones.
 Experience in various communication systems


STRENGTHS

 Quick learner, Positive thinking, proactive, enthusiastic and ability adapt to new situations.
 Good written and verbal communication skills in English.
 People say that I get connected easily.
 Good Experience in Search friendly Content Writing.
 Knowledge of Social Media Promotion.
 Experience on on page and off page SEO
 Good Typing Speed (55 wpm) with accuracy.
 Well versed with Microsoft Office





ACADEMIC QUALIFICATION

• Bachelor of Commerce.
• Diploma in Communication/Electronics
• Certificate Course in Computer Operation from REEDS, Bangalore.
• Certificate Course on Tally software from REEDS, Bangalore.


EXPOSURE ON FOREIGN LANGUAGES

• Certificate of Proficiency in French language from School of Foreign Languages, New Delhi.
• Undergone a basic course in Spanish language.

HONORS & AWARDS

• Commendation by Additional Director General of Signal Intelligence, Army HQ.
• Commendation by the Chief of Integrated Defence Staff on the eve of Aug 15.
• Trip Advisor featured Destination Expert for many destinations in South India.
• Level 8 Local Guide on Google

PERSONAL INFORMATION

Date of Birth : 28 Apr 1972
Nationality : Indian
Marital Status : Married
Languages Known : English, Malayalam, Hindi, Tamil (Fluent)
Kannada, Pashto, Spanish (Basic)