E Lisette Gerald-Yamasaki

Content Strategist, Developmental Editor, Editor, Technical Writer, Writer

Writing about Digital Tools

E Lisette Gerald-Yamasaki writes engaging content for users of digital tools. She helps makers engage customers with candid advice. She’s a user advocate, your partner in matching what you want to say with what the user needs to hear.

Lisette has worked in technical and creative non-fiction since 1984. Since attaining a BA in English/Creative Writing from Stanford University, she has written about digital tools from Adobe, Apple, ASK, Intuit, Magento/eBay, and others.

Lisette enjoys reading novels (using Siri, Google Search, and Google Earth to explore references and look up words), asking Siri to remind her of the correct word in Spanish, and completing Junior Ranger workbooks (often with documentation from her iPhone).

Blog: http://everythingwriting.biz/blog/
Contact: elgy@me.com
Specialties: help articles, web content, paid blogging, blog posts
Categories
Content Types
Candid Photography, Guide, Article, Ebook, Buyers Guide, Checklist, Script, Explainer Video, Blog Post
More Information
Stanford University, BA
International Society for Performance Improvement, Certified Performance Technologist
Santa Cruz, CA, USA|Languages
Publications
N/A

Digital Tools

16
qblittlesquare.com
Getting Paid and Paying Bills Online Online payments using Intuit Merchant Services and QuickBooks Payments
October 1st, 2019
qblittlesquare.com
Article
What’s new in QuickBooks Desktop for Mac 2020?
September 19th, 2019
qblittlesquare.com
Article
Help! What’s my password?

I thought long-time users of QuickBooks Desktop for Mac might find the 2019 mandated security changes confusing and onerous. I wrote an article for the software’s online magazine/social media site offering a little background and how the user benefits.

September 19th, 2019
qblittlesquare.com
Getting Paid and Paying Bills Online
October 7th, 2015
qblittlesquare.com
Article
Help! What does "access…will expire" mean?

I wanted to reassure users about the discontinuation policy.

August 13th, 2015
peachpit.com
Guide
Apple Training Series: Desktop and Portable Systems, Third Edition, 3rd Edition

Over the course of three editions, I variously wrote chapters, and acted as developmental and technical editor for this book.

May 7th, 2007
qblittlesquare.com
What's new in QuickBooks Desktop for Mac 2019?
September 17th, 2018
PDF upload
Guide
Visual Cheat Sheet

Recently I helped prepare data for an online auction. The UI was non-intuitive, confusing, and unforgiving. It occurred to me that many of the volunteers entering the items for auction would have trouble and this could lead to a poor auction experience, and to the school failing to meet fundraising goals. I decided to document the procedure. In the process, I noticed that once you get the hang of the environment, all you need is a cheat sheet, a job aid, so I created that too.

November 27th, 2018
qblittlesquare.com
Ebook
QuickBooks Desktop for Mac 2019 User's Guide

I wanted to make the User’s Guide as useful as possible while staying within (a small) budget. Each year I’ve been able to make incremental improvements, starting with converting from a long and crash-prone Microsoft Word document to an InDesign book. Most recently I was able to implement a hot TOC.

September 16th, 2018
qblittlesquare.com
What's new in QuickBooks for Mac 2016?
September 21st, 2015
qblittlesquare.com
Article
What's new in QuickBooks for Mac 2015?
September 11th, 2014
qblittlesquare.com
Try QuickBooks for Mac 2014 for Free
October 24th, 2013
qblittlesquare.com
Article
What's new in QuickBooks for Mac 2016 R6?
September 6th, 2016
qblittlesquare.com
Ebook
QuickBooks for Mac 2015 User's Guide
September 22nd, 2014
qblittlesquare.com
Ebook
QuickBooks for Mac 2016 User's Guide
September 21st, 2015
qblittlesquare.com
Ebook
QuickBooks for Mac 2014 User's Guide v2
November 1st, 2013

Montessori

1
PDF upload
Ad/Promotional Copy
Santa Cruz Montessori: Educating for Peace

I thought a better use of the client’s annual business profile space might be something that would give prospective customers (i.e., parents) some insight into the special methods of a Montessori school, and tie in to the bumperstickers the school had just produced. I pitched an article idea describing Montessori’s Cosmic Education. The educators at the school were so pleased they keep copies of the article in the lobby for parents to pick up.

May 26th, 2009

Blog Posts

2
everythingwriting.biz
Blog Post
Instructional Design, Technical and Creative Writing

I'm always on the look-out for instructional materials when I travel. I find some delightful examples.

everythingwriting.biz
Blog Post
Thoughts on instructional design, my dog, and life

My dog, Cientos, loved to learn. Not long after I started training him, I noticed the overlap of the skills, knowledge, and questions I was applying as an instructional designer, K-9 trainer, and parent. I decided to share my ruminations in a blog.

Published Content

1
PDF upload
Guide
Nutcracker Cueing Instructions

A few years ago I was honored to be asked to be the cuer for Santa Cruz Ballet Theatre’s production of The Nutcracker. The job came with no instructions. Trying to come up with a systematic and long-range solution, I eventually devised these cueing instructions. The tool was presented to the board of directors and has been used ever since.

December 13th, 2017
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